We provide both Standard and Express shipping options for your convenience. For orders totalling $149 or more, we offer free standard shipping within Australia. For orders below $149, the standard shipping fee is $9.99, while the Express shipping fee is $15.
The majority of orders, approximately 90 percent, are shipped on the next business day. However, there are cases where orders may take between 2-4 business days to be shipped.
Once dispatched, Australia Metro orders are typically delivered within 3-5 business days, while Regional orders are delivered within 4-7 business days. These timeframes are counted from the date of dispatch.
During the holiday season, including Christmas and New Year, please be aware that there may be potential delays in delivery due to high volumes and increased demand. While we strive to ensure timely delivery, factors such as the workload of our delivery partners can impact the transit times. We appreciate your understanding and patience during this busy period.
Once your order is shipped, you will receive tracking details for your shipment.
In the rare event that a product is lost during transit, we take full responsibility and will provide you with a replacement.
If the selected article or size is unavailable, we can offer you store credit, which can be used within 90 days from the date of issuance.
To obtain a custom shipping quotation and inquire about the expected delivery timeframe, please contact us directly.
Please note that all import duties and taxes will be the responsibility of the recipient.